🇺🇸 Shipping Policy
Last updated: [03/23/26]
At Curatd, we aim to deliver your orders quickly, safely, and reliably across the United States.
1. Delivery Locations
We currently ship within the United States only.
At this time, we do not offer international shipping from us.curatd.shop.
2. Processing & Shipping Timeframes
📦 Processing Time:
- Orders are typically processed within 1–3 business days
🚚 Shipping Time:
- Standard delivery: 3–7 business days after dispatch
🛠 Made-to-Order Items:
- Personalized or made-to-order products (e.g., custom prints, engraved jewelry) may require additional processing time
- Estimated timelines will be mentioned on the product page
3. Shipping Charges
- Shipping rates are calculated at checkout based on your location and order details
- Free shipping promotions (if applicable) will be clearly displayed on the website
4. Order Tracking
Once your order is shipped:
- You will receive a tracking link via email
- You can track your shipment in real time
If you do not receive tracking information within 4 business days, please contact us at:
📧 [email protected]
5. Delivery Delays
While we work with reliable U.S. shipping partners, delays may occur due to:
- Weather conditions
- Carrier delays
- High order volumes (holidays, sales, peak seasons)
These delays are outside our control, but we will do our best to keep you informed.
6. Shipping Partners
We work with trusted U.S.-based shipping carriers such as:
- USPS
- UPS
- FedEx
The specific carrier used may vary depending on the product and delivery location.
7. Incorrect Address or Failed Delivery
Please ensure your shipping address is accurate at checkout.
We are not responsible for:
- Delays or delivery failures due to incorrect or incomplete addresses
- Packages marked as “delivered” by the carrier
- Additional shipping charges for re-delivery or address correction
If a package is returned to us due to failed delivery, additional shipping fees may apply to resend the order.
8. Lost or Stolen Packages
Curatd is not responsible for packages that are:
- Lost after being marked as delivered
- Stolen from the delivery location
If you experience an issue, we recommend contacting the shipping carrier directly. We will assist where possible.
9. Need Help?
If you have any questions about shipping, feel free to contact us: